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Effective date: 18 July 2022

Regulations on the use of cookies

This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of KLG S.L.. Accessing and browsing the site, or the use of its services, implies acceptance of the General Conditions set out in our Legal Notice (and therefore of the Privacy Policy and Cookies Policy). Please read these carefully.

Thank you for deciding to visit us. We want your experience on the site to be the best possible, and for that reason we have drafted, in compliance with the second paragraph of Article 22 of Law 34/2002, of July 11, 2002, of services of the information society and electronic commerce (hereinafter, LSSI), this Cookies Policy in the clearest, most transparent, complete and understandable way possible.

What is a Cookie?

This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve a variety of purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or customizing the way content is displayed.

Cookies are files containing small amounts of information that are downloaded to the user’s browser or device being used (smartphone, tablet or connected TV) when visiting a website. Their main purpose is to store information about your visit and recognize the user each time you access the website. It also allows us to improve the quality and usability of our website.

Cookies are essential to the functioning of the Internet; they cannot harm the user’s computer/device and, if enabled in your browser settings, help us to identify and resolve possible malfunctions of www.KLG.com.

Like most sites on the internet, this website uses Cookies to ensure that the website functions correctly, to store preferences, such as, for example, the language you have selected or the font size, to learn about the user’s browsing experience, to collect anonymous statistical information, such as, for example, which pages the user has visited or how long the user has stayed on the website.

Types of Cookies

There are different types of cookies. They all work in the same way, but have small differences:

Session Cookies: are those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (for example, a list of products, a list of products acquired) and disappear at the end of the session.

Session cookies last only for the duration of your visit and are deleted when you close your browser. Their main purpose is to identify the type of device, support the security of the website or its basic functionality. They do not contain personal information that would allow us to identify an individual.

Persistent or Permanent Cookies: are those in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

They are stored on the hard drive of the device and our website reads them every time you make a new visit to the website; they have a specific expiration date, after which the cookie stops working. They allow us to identify your actions and preferences; analyze visits and help us understand how users reach our site and improve our services.

Technical Cookies, strictly necessary: (exempted from compliance with the obligations established in Article 22.2 of the LSSI when they allow to provide the service requested by the user). They are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it, including those that the publisher uses to enable the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access restricted parts, remember the elements that make up an order, make the buying process of an order, manage the payment, control fraud linked to the security of the service, make the request for registration or participation in an event, count visits for the purpose of billing licenses of the software with which the service works (website, platform or application), use security features during navigation, store content for broadcasting videos or sound, enable dynamic content (for example, animation of loading a text or image) or share content through social networks.

Preference or personalization cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.

Geo-location cookies: these are used to find out in which country or region the user is located when accessing a website service in order to offer content or services appropriate to the user’s location.

Analysis or measurement cookies: are those that allow the party responsible for them to monitor and analyze the behavior of users of the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform, in order to make improvements based on the analysis of the usage data made by users of the service.

Behavioral advertising cookies: are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.

Anonymous: they only collect information about the advertising spaces displayed on the website, regardless of the user accessing the website, i.e. without expressly identifying the user..

Personalized: they collect personal information of the user of the website by a third party, for the personalization of such advertising spaces.

Functionality Cookies: allow to remember decisions made by the user, such as login or identifier.

The information these cookies collect is anonymized (i.e., it does not contain your name, address, or other data).

Own Cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: third-party cookies are cookies installed by a website that is not the one you are visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps). In addition, some advertising companies use this type of file to track your visits on each site on which they advertise.

Use of Cookies by www.KLG.com

By accessing www.KLG.com, you expressly agree that we can use this type of cookies on your devices. If you disable cookies, your browsing may not be optimal and some of the utilities available may not work properly.

Own cookies. In order to recognize you and provide you with a better service, our site uses its own cookies (small text files that your browser stores. The advantages of accepting our cookies translate into time savings.

They can also be used to recognize you between successive visits and thus adapt the content shown to you, to obtain information about the date and time of your last visit, to measure some traffic parameters within the site itself, and to estimate the number of visits made, so that we can focus and adjust services and promotions more effectively.

No cookie allows us to contact you with your phone number, email address or any other means of contact. No cookie can extract information from your hard drive or steal personal information.

Third Party Cookies. These cookies are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

User configuration to avoid Cookies.

From www.KLG.com and in compliance with current legislation, we provide you with information that allows you to configure your browser / Internet browsers to maintain your privacy and security in relation to cookies. Therefore, we provide you with information and links to the official support sites of the main browsers so that you can decide whether or not to accept the use of cookies.

Thus, you can block cookies through your browser’s configuration tools (all modern browsers allow you to change the Cookie settings. These settings are usually found in the “Options” or “Preferences” of the browser menu) or you can set your browser to warn you when a server wants to save a cookie:

If you use Microsoft Internet Explorer, under the menu option Tools > Internet Options > Privacy > Settings. To learn more visit

https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

If you use Mozilla Firefox, in the menu option Tools > Options >Privacy > Cookies. To learn more visit https://support.mozilla.org/es/kb/Deshabilitar cookies de terceros

If you use Google Chrome, under Options > Advanced > Privacy. To learn more visit http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

If you use Opera, in the Security and Privacy option, you can configure the browser. To learn more visithttp://www.opera.com/help/tutorials/security/cookies/

If you use Apple Safari, in the Preferences > Security or Privacy option, you can configure Browser settings. To learn more visit https://support.apple.com/kb/PH21411?viewlocale=es_ES&locale=es_ES

If you want to disable Google Universal Analytics, you can install them following extension provided by Google: https://tools.google.com/dlpage/gaoptout

Some features and services may be disabled or have a different behavior than expected such as, for example, remain identified, keep purchases in the “shopping cart” in an e-commerce service or receive information targeted to your location, among others.

If you disable the use of Cookies on this website, it is likely that you will no longer be able to access certain areas of the site or that the browsing experience on the site will be significantly degraded.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Promotional communications.

KLG users, as well as users who engage in a conversation with our live chat agents and those who manually subscribe to our newsletter, might at any point receive promotional communications. You may opt out of receiving promotional communications from us at any time by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

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